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Client: Nokia
Project: Sales Associate Training CD
Category: Computer-Based Training
"There are customers who want help and aren’t afraid to ask for it, and those who need your help but will do everything in their power to avoid you! Learn how to sell the 3600 in both of these situations by selecting either the 'Help Me!' or 'Leave Me Alone!' selling scenario, then the other."

When Nokia needed computer-based training—including product presentations, testing, and review mechanisms that would provide key information in a manner that would help retail sales associates ring up greater sales—their preferred training technology provider, MLink Technologies, gave 1400 Words a call. Our solutions were so effective, Nokia implemented them for all new phones. Plus, the Society for Technical Communications awarded our e-learning top honors, calling it “engaging,” “effective,” “well thought out,” and “excellent overall.”